Terms and Conditions of Business

Terms and Conditions of Business

Birmingham Detectives

Birmingham Detectives' terms and conditions of business

Riding Research Ltd T/A Birmingham Detectives

Terms and Conditions of Business for Birmingham Detectives

Terms, Conditions and Cancellation Policy

  1. General
    • 1.1 These terms and conditions of contract constitute the sole agreement between Riding Research Ltd T/A Birmingham Detectives ("the Provider") and the Client in connection with all and any services provided by the Provider to the Client.
    • 1.2 No variation in these terms shall be effective unless notified by the Provider to the Client in writing.
    • 1.3 The Provider is a firm of private detectives and investigators and provides services including, but not limited to, tracing, surveillance, asset location, pre-employment checks, vehicle tracking, and process serving. All services provided by the Provider are provided in accordance with these terms and conditions.
    • 1.4 These terms and conditions shall be governed by English law and any dispute arising out of or in connection with them shall be determined by the English courts.
    • 1.5 This agreement constitutes the sole agreement between the Provider and the Client in relation to any services to be provided to the Client by the Provider.
    • 1.6 Because of the nature of surveillance work, the Provider cannot offer any guarantee or warranty that its work will be successful and does not do so.
  2. Services
    • 2.1 Prior to the commencement of work, the Provider and the Client shall agree what services the Client is to purchase and the Provider is to provide.
    • 2.2 The Provider shall commence work at a time to be agreed following consultation with the Client.
    • 2.3 The Provider makes no promise or warranty that the provision of the services will be uninterrupted, but will endeavour to provide the services as quickly as the circumstances of the individual case permit. Unless specifically agreed, time is not of the essence of the contract for the delivery of the agreed services.
    • 2.4 The delivery of the services shall be deemed to be complete either when the objective of the services has been achieved or when the Provider deems that delivery is complete.
    • 2.5 The Provider accepts no liability nor can it be held responsible for the loss of a subject whilst on surveillance.
  3. Payment
    • 3.1 Services must be paid for in advance and the Provider shall not be obliged to commence work until cleared funds are in its possession.
    • 3.2 The agreed charge for the services is exclusive of disbursements and other expenses incurred by the Provider during the performance of the services and these will be charged separately. Disbursements and other expenses will include the use of public transport, undercover expenses incurred during undercover work, fees and charges incurred in attending public or private functions necessary for the performance of the services, video editing, any other taxes, charges or tariffs necessarily incurred during the provision of the services, and any other expenses agreed in advance by the Client. A Client who has paid for these services by credit or debit card irrevocably authorises the Provider to charge the same card for any expenses due which have not been pre-paid.
    • 3.3 The Client agrees to indemnify the Provider against any damages, costs, other charges, and in respect of any additional service time incurred as a consequence of providing the services. If for any reason the Provider is unable to perform and/or deliver the services to the Client, a refund in full (if no services have been delivered) or in part (if partial services have been delivered) will be provided within 7 days after the Provider agrees to provide it.
    • 3.4 Any dispute in relation to any amount charged by the Provider must be notified to the Provider by the Client within 60 days of such charge being made. In the absence of notification in accordance with this paragraph, any charges made will be deemed to have been accepted for all purposes, and you consequently release the Provider from all and any liability and/or claim resulting from any such charging error or discrepancy.
  4. Default and Termination
    • 4.1 In the event that any sum due from the Provider to the Client remains unpaid for 7 days or more after the delivery of the Provider's invoice, the Provider may at its sole discretion terminate this agreement by informing the Client of its decision so to do.
    • 4.2 In the event that any sums remain outstanding under clause 4.1 above, irrespective of whether or not the Provider terminates this agreement, the Provider shall be entitled to charge interest on all monies outstanding at the rate of 2% per calendar month or part thereof from the date of invoice until payment.
    • 4.3 In the event that the Provider brings legal proceedings and/or takes any other recovery action against the Client to recover any monies due under this contract, including interest, the Client will indemnify the Provider against all and any legal, court and other costs incurred during or as part of the recovery process.
    • 4.4 Either party may terminate this agreement upon notice in writing if the other is in breach of any material obligation contained in these terms which (if the same is capable of being remedied) is not remedied within 7 days of written notice to the other party so to do.
    • 4.5 Either party may terminate this agreement forthwith upon giving written notice of its intention to do so to the other party if either party becomes bankrupt or makes a voluntary arrangement with its creditors or if in relation to either party an administration order is made or a receiver or administrative receiver appointed over any of its assets or undertaking or if, in the case of a limited company, a resolution or petition to wind it up is passed or presented or if a winding up order is made or if any other similar or analogous procedure in relation to either party is undertaken.
    • 4.6 In the event of any termination of this agreement howsoever occasioned, the right of the Provider to be paid for the services shall not be affected and upon termination by the Provider in accordance with the terms of this clause, all services agreed to be provided shall be deemed to have been provided whether provided or not.
  5. Cancellation and Refunds
    • 5.1 Where Birmingham Detectives has been instructed to commence a service of any kind, and a payment has been made by the client, these monies are nonrefundable in full once Birmingham Detectives has commenced work on the client's instructions.
    • 5.2 Any refund made or offered by Birmingham Detectives will be limited by funds available after any direct or indirect liability incurred by Birmingham Detectives, including time used for the purpose of meetings, consultations, travel or preparation, has been covered.
    • 5.3 If no work has been commenced by Birmingham Detectives, and it is agreed by Birmingham Detectives that a refund can be made, a refund less 25% administration fee will be made.
    • 5.4 If a refund is not considered optional by Birmingham Detectives a credit of the hours or tracking days may be offered and available to the client for 6 months from the date of original payment.
  6. Notices
    • For the purposes of these terms and conditions, the address at which notices can be left or to which notices can be sent by post is Riding Research Ltd 140 Nottingham Road, Nottingham, NG9 8AR. The Provider's business phone number is {LocalBranch.Phone}. The Provider's business email address is mail@birminghamdetectives.co.uk.

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Arion Business Centre
Harriet House
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Birmingham
B23 6RS

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About Birmingham

Birmingham Detectives have been operating in Birmingham and the West Midlands for almost 20 years.

  • Geologically, Birmingham is dominated by the Birmingham Fault which runs diagonally through the city from the Lickey Hills in the south west, passing through Edgbaston, the Bull Ring to Erdington and Sutton Coldfield in the north east.
  • Birmingham is located in the centre of the West Midlands region of England.
  • To the south and west of the city lie the Lickey Hills, Clent Hills and Walton Hill, which reach 1,033 feet (315 m) and have extensive views over the city.
  • The City of Birmingham forms a conurbation with the largely residential borough of Solihull to the south east, and with the city of Wolverhampton and the industrial towns of the Black Country to the north west.
  • Together these make up the West Midlands Urban Area, which covers 59,972 ha (600 km2; 232 sq mi) and has a population of 2,284,093.
  • Birmingham's diverse population uses a wide variety of religious buildings in the city.
  • There are two other cathedrals, St Chad's, seat of the Roman Catholic Province of Birmingham, and the Greek Orthodox Dormition of the Mother of God and St Andrew.
  • The Coptic Orthodox Diocese of the Midlands is also based at Birmingham (with a cathedral under construction).
  • The original parish church of Birmingham, St Martin in the Bull Ring, is Grade II* listed.
  • A short distance from Five Ways the beautiful Birmingam Oratory was completed in 1910 on the site of Cardinal Newman's original foundation.
  • The oldest surviving synagogue in Birmingham is the 1825 Greek Revival Severn Street Synagogue, now a Freemason's Lodge hall.
  • Although Birmingham grew to prominence as a manufacturing and engineering centre, its economy today is dominated by the service sector, which in 2003 accounted for 78% of the city's economic output and 97% of its economic growth.
  • Two of Britain's largest banks were founded in Birmingham – Lloyds Bank (now Lloyds Banking Group) in 1765 and the Midland Bank (now HSBC Bank plc) in 1836
  • In 2009, Cushman & Wakefield stated that Birmingham was the second best place in the United Kingdom to locate a business, and the 14th best in Europe.
  • Tourism is also an increasingly important part of the local economy.
  • Birmingham has major facilities such as the International Convention Centre and National Exhibition Centre.
  • The Birmingham area accounts for 42% of the UK conference and exhibition trade.
  • Birmingham sporting and cultural venues attract large numbers of visitors.
  • Birmingham's three Universities, (Aston University, University of Birmingham and Birmingham City University) and two University colleges have over 65,000 students and employ around 15,000 staff.
  • The City of Bradford is a metropolitan borough of West Yorkshire, in Northern England.
  • Birmingham is situated in the foothills of the Pennines, 8.6 miles (13.8 km) west of Leeds, and 16 miles (25.7 km) northwest of Wakefield.
  • Birmingham became a municipal borough in 1847, and received its charter as a city in 1897.
  • Following local government reform in 1974, city status was bestowed upon the wider metropolitan borough.
  • Birmingham has a population of 293,717,making it the thirteenth-most populous city in the UK.
  • Birmingham forms part of the West Yorkshire Urban Area conurbation which in 2001 had a population of 1.5 million.
  • Birmingham is part of the Leeds-Bradford Larger Urban Zone (LUZ), the third largest in the UK after London and Manchester.
  • Historically a part of the West Riding of Yorkshire, Birmingham rose to prominence during the 19th century as an international centre of textile manufacture, particularly wool.
  • Birmingham was a boomtown of the Industrial Revolution, and amongst the earliest industrialised settlements, rapidly becoming the 'wool capital of the world'.
  • Birmingham has fine Victorian architecture including the grand Italianate City Hall.
  • Birmingham has emerged as a tourist destination with attractions such as the National Media Museum and Cartwright Hall.
  • Birmingham has faced similar challenges to the rest of the post-industrial area of Northern England, including deindustrialisation, housing problems, social unrest and serious economic deprivation.
  • Since the 1950s Birmingham has experienced significant levels of immigration, particularly from Kashmir.
  • Birmingham has the second highest proportion of Muslims in England and Wales outside London.
  • Birmingham's city centre is the UK's second largest retail centre.
  • Birmingham has the country's busiest shopping centre, the Bullring
  • Birmingham has the largest department store outside London, House of Fraser on Corporation Street.
  • Birmingham also has one of only four Selfridges department stores in the country.
  • Birmingham has the second largest branch of Debenhams in the country.
  • In 2004 Birmingham was ranked as the third best place to shop in the United Kingdom.
  • Birmingham is a major transport hub on the motorway, rail, and canal networks.
  • Birmingham is served by a number of major motorways and probably the best known motorway junction in the UK, Spaghetti Junction.
  • The nearest airport is Birmingham International Airport, located in the Borough of Solihull to the east of the city.
  • As of 2008, Birmingham's airport is the sixth busiest by passenger traffic in the United Kingdom.

Birmingham Detectives

Professional, efficient and discreet private investigations in 158 UK cities, backed by an extensive UK network. Birmingham Detectives serve Birmingham and localities throughout the West Midlands.

Birmingham Detectives, leading providers of surveillance, vehicle tracking and polygraph examinations in and around the West Midlands.





Birmingham Detectives - 95% Success Rate, 100% Legal

By choosing to work with Birmingham Detectives, you are choosing a professional, efficient and reliable detective agency with a strong local knowledge of Birmingham, the West Midlands and surrounding areas. Our in-house private investigators, operatives and managers are trained to the highest standard. Our equipment is best-of-class. Birmingham Detectives are industry leaders in customer service.

All of our private detective services are conducted discreetly and in total confidence.

Last - but not least - you can rest assured that our private investigations services are 100% legal - they comply with all relevant rules and regulations.

Any Questions?

If you have any questions about our private investigations services in Birmingham, or private detective packages, then don't hesitate to call our friendly team on 0121 371 0681 or contact us via the website.

Birmingham Detectives - The No1 Detective Agency in Birmingham

Arion Business Centre, Harriet House, Erdington, Birmingham, B23 6RS

Serving Birmingham, Bromford, Chad Valley, Kings Norton and Ten Acres and all areas in and around the West Midlands